Refund Policy

At NORNAVEX, we are committed to delivering reliable, high-quality services. This Refund Policy explains when and how refunds may be issued for purchases made through nornavex.it.com.

How to Request Contact Support

Eligibility

Refunds may be granted for services that were not delivered as described, billed in error, or canceled within the approved cancellation window. Proof of purchase is required for all requests.

Timeframe

Refund requests must be submitted within 14 days from the date of purchase unless otherwise stated in your service agreement. Requests submitted after this period may not be eligible.

📋

Conditions

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution, typically within 5–10 business days after approval.

Refund Process

To request a refund, please follow the steps below:

  • Send a written request including your order number and reason for the refund.
  • Attach any relevant documentation supporting your claim.
  • Allow our team up to 3 business days to review your request.
  • You will receive confirmation once the refund is approved or declined.
⚠️

Exceptions

Refunds are not available for completed custom services, promotional discounts, or services explicitly marked as non-refundable. Partial refunds may be issued at our discretion.

🔒

Fair Use

NORNAVEX reserves the right to decline refund requests in cases of misuse, repeated refund abuse, or violations of our Terms of Service.

Contact Information

If you have any questions about this Refund Policy or need assistance with a request, please contact our support team.

NORNAVEX
Email: [email protected]
Website: https://nornavex.it.com

This Refund Policy is effective as of February 2026 and may be updated periodically to reflect operational or legal changes.